Mission Statement
Emergency Groups' Office provides emergency medical billing and other business services to emergency physician groups. Our objective is to obtain the highest equitable net income per patient for our clients following the principal that we use the fees our clients' pay us for their benefit. At all times we will deliver our services while holding to the highest ethical and legal standards. We will staff the Company with employees encompassing a blend of clinical and business backgrounds as we know, that contributions from both disciplines are necessary to obtain our objective.
Our Vision
We will do everything within our capability to enhance the business side of the practice of emergency medicine. We will assist our clients to manage their businesses more effectively and efficiently and to secure their contracts and therefore their future. We will work with our clients so that, through our joint efforts, we will obtain equitable payment for all of the services they provide. We will assist our clients' physicians to appropriately document their services for medical, legal and reimbursement purposes. We will assist our clients' patients by helping them to understand the services provided to them and by assisting them to obtain equitable reimbursement for those services from their insurers and health plans.
Company Background
Founders Del and Jane Brault owned and managed their first emergency physician billing company, located in Troy, MI, starting in 1975. The Brault's were privileged to work with many of the pioneers in the specialty, including the original members of the “Pontiac Plan” who were among the first physicians to practice emergency medicine independently. The Brault’s clients were also instrumental in establishing ACEP, initially located in Lansing, MI, and many of their clients were ACEP’s founding members and officers.
The Brault’s sold that company and retired to Southern California in 1985. But their ex-clients pressed them back into the business asking that they consult with them to assist them with their reimbursement and billing problems. Two friends told two friends who told two friends, as they say, and the Brault’s got back into the emergency medical billing business in 1990 when they founded Emergency Groups’ Office.
The Founders and Senior Staff of Emergency Groups' Office provide our clients with the benefits of training, experience, knowledge and dedication offered by very few, if any, other competing companies.
Del Brault is Co-Chief Executive Officer and has a Bachelors Degree in Business Administration from the University of Wisconsin. He started billing for emergency physicians in 1976 as President of an emergency medical billing company located in Michigan.
Jane Brault, R.N. is Co-Chief Executive Officer and received her nursing education at Michael Reese Medical Center in Chicago. She joined the Michigan company in 1982 to manage the coding staff, to determine the requirements for emergency medical billing and coding in new states, and develop client fee schedules as well as perform physician documentation education.
Andrea Brault, M.D., FACEP, MMM is the President and Chief Operating Officer of Emergency Groups' Office. She completed her emergency medicine residency at the University of California Irvine and has been practicing since 1994. Andrea joined the Company in 1999 to build the management team and has transitioned to managing the Company. She holds a Master of Medical Management Degree from the University of Southern California. This degree focuses on working with physicians to understand and better manage the business aspects of medicine.
James R. Blakeman, Senior Vice President, joined the Company in 2004 after 16 years with one of the largest emergency physician billing companies in the country. Jim has particular expertise in coding, quality assurance, policy development, and physician training. He has been actively involved with the reimbursment activities of 3 state ACEP chapters and is a frequent speaker and writer on reimbursement topics in emergency medicine. He teaches a nationally recognized course for emergency physicians called "Issues and Answers About EM Reimbursement and Coding".
Bob Acker is Vice President of Operations. Bob contributes over 25 years of operational management experience in high profile service organizations. Prior employment assignments include service as a Senior Executive for a nationally recognized HMO, and Vice President of Operations for two large California-based medical billing and practice management companies. He has a BS in Applied Biology from the Georgia Institute of Technology and an Executive MBA from the University of California, Irvine.
Sharon Richardson, R.N. is the Compliance Officer for Emergency Groups' Office. Sharon has several years of practical experience in the healthcare industry. She worked for eight years as an LVN after which she received her R.N. through the University of New York. Sharon worked 16 years as a surgical nurse for a plastic surgeon while at the same time working as a critical care nurse. She joined our organization in 1999 as a reimbursement coder and transitioned to Compliance Officer four years later.
Kevin Meyer is the National Account Manager for Emergency Groups' Office. Kevin joined EGO in April 2010 with 17 years of sales and marketing experience in the healthcare and technology fields. The last 6 being spent with a Midwest based multi-speciality billing & coding company. He spearheaded new growth in both geographical and new speciality markets across the country, achieving significant top and bottom line growth, helping clients’ increase their net revenue. He was also instrumental in revamping the marketing image of the company. He is responsible for nationwide business development. He has a Bachelor’s Degree in Sales & Marketing from Davenport University in Michigan.
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