MD, MMM, FACEP, President and Chief Executive Officer of EGO
Andrea completed her emergency medicine residency at the University of California, Irvine, in 1993 and continued her clinical practice for twenty years. Andrea joined the Company in 1999 to build the management team, and has transitioned to managing the Company. She earned the Master of Medical Management degree from the University of Southern California. This degree focuses on working with physicians to understand and better manage the business aspects of medicine.
As the Chair and Board Member of the Emergency Department Practice Management Association, she is a strong voice for independent practices, advocating for fair physician reimbursement, and is a leader in national policy discussions surrounding the issue of balance billing. She has served as President of California ACEP, Co-Chair of the Reimbursement Committee, and a member of the Board of Directors. She is also a major financial contributor to the Emergency Medicine Action Fund (EMAF), an advocacy organization working nationwide to secure and improve the rights and opportunities of the independent practice of emergency medicine. She is a member of the national ACEP’s Reimbursement Committee.
Chairman of the Board
Del was a Systems Engineer with IBM Corporation and has been involved in hospital financial systems since the 1960s, before he began billing for emergency physicians in 1975 as President of Brault Strockman & Company. He has been a long time contributor and resource to ACEP since its early years in Michigan.
Executive Vice President
Jim joined the Company in 2004, after 16 years with one of the largest emergency physician billing companies in the country. Jim began working in physician billing in 1979 and previously owned his own billing company. He has particular expertise in coding, quality assurance, policy development, and physician documentation training. He has been actively involved with the reimbursement activities of 7 state ACEP chapters, is a member of the AAEM Practice Management Committee, and is a frequent speaker and writer on reimbursement topics in emergency medicine. He has taught “Beyond Basics - Issues and Answers about EM Reimbursement and Coding”, a nationally recognized course for emergency physicians, several times each year since 1994. He is a founding member of the Emergency Department Practice Management Association, a founding member and past president of the Emergency Management Organization, a founding member of the Board of Medical Specialty Coders, and has been ACS-ED certified.
Vice President of Practice Management
Nancy oversees our Client Services team, and is a resource to our clients on matters of group practice formation, governance and business operations. For seven years, Nancy was President of a management services group that provided business services to emergency physicians and emergency rooms. She directed the operations of the group and oversaw their in-house billing operation. Previous to that, she was Administrator of an emergency physician practice with 120 physicians serving 13 practice sites. She won the EDPMA Founders Award in 2014 as an outstanding contributor to the practice of emergency medicine, and is a past speaker and board member of EDPMA. She brings more than 20 years of emergency physician practice management to EGO.
Vice President of Practice Management
Robert oversees our Client Services team and is a resource to our clients on matters of group practice formation, governance and business operations. Robert formerly worked with a regional emergency physician staffing company for 22 years where he ran their billing operations for 15 years. His last assignment, for 5 years, was to head their practice site clinical operation improvement efforts, focusing on patient flow analysis, provider productivity improvement, and financial management. He works closely with new clients during the start-up phase to assure that all practice parameters are reflected in EGO’s operations. He provides pro-forma reporting of expected net receipts in each month of the start-up that reflect that practice’s changing acuity and payer mix.
Vice President of Sales and Marketing
Patrick brings to EGO almost 30 years of experience, mostly in helping healthcare related companies grow. His efforts have focused primarily on selling coding and billing services, practice management, and population health applications with a concentration in the emergency medicine market. His responsibilities have also included, customer relations and retention, marketing and trade show planning, and exhibiting. Pat has a long history of involvement with the Emergency Department Practice Management Association, the Hospital Financial Management Association, and the American College of Emergency Physicians.
CCP, Vice President Information Technology and Chief Security Officer
Tony leads our information systems and technology team in implementing and maintaining EGO’s complete system solutions to the complex billing management challenges that are presented by payers, EMRs and hospitals. Tony brings more than 30 years of experience in IT project management, application development, and software engineering. He most recently was with a large emergency physician billing company for 25 years, leading their efforts in information technology development and business process improvement.
RHIT, Vice President of Pre-Billing Revenue Cycle Operations
Genise manages our chart capture and control operations, insurance verification department, and nurse coding production. She has over 30 years of acute care experience in Health Information Management and Technology as an Executive Consultant, HIM Director, and EHR Project Lead. She has worked with numerous large healthcare organizations, implementing EHR solutions, HIM operations, organizational change, team-building, education/training, and process improvement programs. She is an active member of the American Health Information Management Association (AHIMA) and has served on several national, state and local committees and advisory boards. She is a speaker on HIM topics and currently teaches HIM studies at Westchester School of Nursing and Allied Health, in Los Angeles CA.
Sepand Akhavanhaidary, JD
General Counsel and Chief Compliance Officer
Sepand provides legal advice to the company and our clients.
Formerly, Sepand worked with a national hospital system overseeing and managing each facility’s risk management department. Adept in HIPAA compliance he has particular expertise in Knox Keene Act, Anti-Kickback laws, and Stark violations, and is accomplished in healthcare reimbursement litigation, including contract disputes with insurance plans; underpayment matters; and reasonable and customary
Founders Del and Jane Brault owned and managed their first emergency physician billing company, located in Troy, MI. starting in 1975. The Brault’s were privileged to work with many of the pioneers in the specialty, including the original members of the “Pontiac Plan” who were among the first physicians to practice emergency medicine independently. The Brault’s clients were also instrumental in establishing ACEP, initially located in Lansing, MI, and many of their clients were ACEP’s founding members and officers.
The Brault’s sold that company and retired to Southern California in 1985. But their ex-clients pressed them back into the business asking that they consult with them to assist them with their reimbursement and billing problems. Two friends told two friends who told two friends, as they say, and the Brault’s got back into the emergency medical billing business in 1990 when they founded Emergency Groups’ Office.